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FAQ & Manuals

Order and Data

  • How can I purchase your satellite imagery?

    SpaceEye-T imagery can be purchased through two options: Sat-aaS (Satellite-as-a-Service) and Tasking-aaS (Tasking-as-a-Service). If you are interested in placing an order, please contact us at sales@si-imaging.com, and our SIIS team will get back to you promptly.

    For KOMPSAT imagery, you can place both Archive Orders (search and order existing images) and New Tasking Orders (request new image acquisition) through the SpaceEye platform.

  • Do you offer any tutorials on how to use the SpaceEye platform?

    Yes, you can find tutorial videos on how to use SpaceEye at the following link.

    ▶ SpaceEye Tutorial

  • Do I have to log in to use SpaceEye's service?

    Catalog search and simulation are possible without logging in. You need to log in for other functions (Cart, Order, Sample Request) and convenience functions (ROI management and ROI monitoring, etc.).

  • Can I get a sample image?

    Yes. After signing in, click the “Sample Request” button to display a popup window where you can request sample data. After entering the requirements of the sample data you wish to request, submit it, and a SIIS sales representative will contact you.

  • How do I perform a search for imagery?

    1. Go to "Search and Order" page from the Intro page.

    2. Specify area of interest (AOI).

    3. Click “Search” button. The most recent search criteria will be applied.

    4. To change the search conditions, click the [Filter] button in the search results panel.


  • What is Location Search? How to use it?

    Location search is a service to find a desired location on a map through a search using a area name, such as a name of a street, a district, a city or a country.


    1. Click [Location] in the search page, put the area name, and enter.

    2. A list corresponding to the entered area name will be displayed.

    3. If you select an item from the list, the map moves to that area.


  • What is ID search? How to use it?

    It can be used when you already know the ID of the Scene you want to search for. When you select [ ID ] in the search page, put the Scene ID and enter. The corresponding scene is retrieved and output on the search result list and map.

  • Should I set the area of interest when ID search?

    No. Since the Scene ID is unique, the catalog corresponding to the entered Scene ID is searched immediately, regardless of Area of interest or set search criteria.

  • Can I search for multiple scenes at once by entering multiple Scene ID(s)?

    No. Only one scene ID can be searched for ID search at a time. If multiple scene IDs are specified and searched, an error message is displayed.

  • Can I search for scenes at once by entering part of a Scene ID?

    No. Only one scene ID can be searched for ID search at a time. Therefore, a full scene ID must be put correctly.